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Financial technology innovation is providing specialised services for customers to a degree never before seen in the industry, according to Capgemini's World Fintech Report. But the authors say the newcomers have not yet developed sustained collaboration with more traditional financial businesses that are aiming to emulate the services provided by fintech firms. Capgemini argues that symbiotic collaboration between innovative disruptors and traditional institutions could be fruitful, and that both areas of the industry may encounter trouble in the future if they fail to develop ties.
Source: CapGemini