Join FMO, our purpose-driven, Dutch Entrepreneurial Development Bank, as a Business Analyst to help drive functional improvements and maintain our ACBS system. As part of an agile, cross-functional scrum team, you will become a subject matter expert! Apply now!
Your role
We are seeking a Business Analyst to join the Debt systems team within FMO's Operations department. The Q&I team currently consists of seven business analysts, and we are looking for another who will maintain a core focus on the functional improvement and maintenance of the ACBS system (FIS® Commercial Loan Servicing) ,our debt portfolio administration application. The system is currently owned by an agile-based, cross-functional scrum team. As a BA in this team, you act as a subject matter expert in the functional elements of this system as well as other applications and tools used for our Debt portfolio. In your role, you will be responsible for coordinating functional business improvements and changes related to FMO debt products and the systems that service them.
Your key responsibilities:
- Ensure that FMO’s core systems are used to their fullest extent in accordance with FMO’s business requirements.
- Analyse processes surrounding the application to ensure that the team gets the required information in a timely, accurate, and complete manner.
- Be a driving project team member supporting the implementation and introduction of new functions, tools, and procedures.
- Be an integral part of a new agile-based team in its infancy, contributing to the development and refinement of agile practices and methodologies.
- Work closely with stakeholders in operations and commercial departments to translate business requirements into application functions and features.
- Review, test, and evaluate system features and fixes to ensure they meet business requirements and provide value.
- Analyse processes to ensure that the operations teams receive, incorporate, and process accurate, complete, and timely information.
- Evaluate changes in the use of the application and assess business impact.
- Evaluate the business impact of new products together with the product owner.
- Train and coach operations admin teams in best practices regarding applications and processes around these.
Our offer
We offer a competitive gross annual compensation of EUR 65-85K (including holiday allowance), depending on your experience, within Scale 9 in FMO. Additionally, we also offer a range of other well-being benefits, such as:
- 31 days of paid leave days per year.
- Opportunity to work remotely abroad for 60 working days in a rolling period of 12 months.
- Flexible work arrangement that allows you to work both in the office and from home (50/50).
- Take advantage of continuous learning opportunities and the potential to access a dedicated budget for your personal development.
- Excellent pension plan, 20% on top of your annual gross income.
We are located in The Hague, nearby the train station Laan van NOI. Our offices are bright and modern, supporting our hybrid way of working. For more information, please visit our website Secondary Benefits - FMO
Your team
The Operations department consists of multiple sub-teams, these teams are both professional and internationally oriented, with an ever-growing activity level due to the growth ambition of FMO. The Debt cross-functional team is responsible for ensuring there is a continually developing short and long-term strategy for the systems used in the Debt domain. System change is driven by needs arising from a variety of stakeholders in the bank (new products, process improvements, and efficiencies). Furthermore, we are embarking on an exciting journey to transform all our tech-enabling change teams into Agile-based, cross-functional teams. This transformation includes the Debt-focused change team, which is already adopting Agile methodologies. Currently, this team consists of six dedicated members from the ICT and Operations departments.
Your background
Competencies needed:
- Analytically strong, able to quickly identify the problem and define a solution in a structured manner.
- Ability to adapt quickly, collaborate effectively with cross-functional teams, and continuously improve through proactive problem-solving and open communication.
- Ability to continuously refine and improve processes through repeated cycles of feedback and adjustment.
- Openness to contribute to and embrace the team’s vision and adapt the way of working accordingly
- Ideally, a strong understanding of commercial debt products and banking processes.
- An interest in operational process risk identification and mitigation.
- Demonstrates a strong ability to accurately estimate tasks, effectively plan and prioritize work, and ensure timely completion thereof.
- Pro-active and critical approach, able to challenge the status quo constructively.
- Strong verbal and written communication skills (proficient in English)
Preferred background
- Bachelor or Master’s degree.
- At minimum 5 - 10 years of relevant working experience.
- Experience in working in an agile-based environment.
- Proven experience and knowledge of banking/investment administration.
- Experience in ACBS or comparative debt administration systems is strongly preferred.
Excited about the role and fitting the criteria? Please send your application today! We are eager to know what you will contribute to FMO and how we can contribute to your professional life. Apply today and not later than 3rd March!
Please note, if we make you an offer to join FMO, you will need to work through the screening process with our screening partner. The process is designed to check your integrity and reliability.
